Terms of Sale: AI Diagnostic (Self-Serve)

1. About these Terms

1.1 These Terms of Sale (“Terms”) govern the purchase and supply of the AI Diagnostic self-serve service (“the Service”) by 01AI LTD, a private company limited by shares incorporated in Ireland (CRO 811501), registered office Ground Floor, 71 Lower Baggot Street, Dublin, D02 P593, Ireland, VAT number IE4719434GH (“01ltd”, “we”, “us”), to the business purchasing it (“the Client”, “you”).

1.2 By ticking the acceptance box and completing payment, you agree to these Terms on behalf of the business named at checkout, and you confirm that you have authority to do so.

1.3 The contract between you and us for the Service consists of these Terms and the Disclaimer and Terms contained in the Report (the “Report Disclaimer”). Our Website Terms of Use do not apply to the Service. Our Privacy Policy explains how we handle personal data. It is provided for information and does not form part of the contract. If there is a conflict, these Terms prevail over the Report Disclaimer, except that sections 1, 2, 3, 5, 6 and 10 of the Report Disclaimer (what the Report is and is not, the absence of warranties, how the Report should be used and who may rely on it) prevail over these Terms.

2. Business customers only

2.1 The Service is supplied only to businesses acting for purposes relating to their trade, business, craft or profession. It is not available to consumers.

2.2 You confirm that you are purchasing on behalf of a business, for business purposes, and that the company name and any tax identification number you provide are accurate. You acknowledge that statutory consumer rights, including the statutory right to cancel within 14 days, do not apply to this purchase. Your only cancellation rights are those in clause 8.

2.3 We may refuse or cancel an order if we reasonably believe that: (a) you are not a business; (b) the details you provided are inaccurate; (c) you offer or are developing a product or service that competes with the Service, or you are purchasing on behalf of or for the benefit of a business that does; (d) the sale would or might breach sanctions (clause 12); or (e) your billing address is outside the countries we currently sell to, which are the member states of the European Union, Switzerland, the United States and Canada. If we cancel an order, we will refund the price where we are lawfully able to do so, and we will have no further obligation to you.

3. The Service

3.1 The Service consists of:

• (a) access to an online questionnaire about your organisation’s use of AI tools;
• (b) an automatically generated AI Diagnostic report based on your answers (the “Report”), provided as a PDF document, an online view and a summary executive deck; and
• (c) a machine-readable data file containing the structured evidence behind the Report, including your answers (the “Evidence File”).

3.2 The Report is generated automatically by software applying fixed rules and pre-written text to your answers and to a snapshot of public regulatory, vendor and independent sources held by us at the date of generation. We update that snapshot selectively. The date shown in the Report is the date of the latest update to our reference data, not the date on which each source was last checked. No person at 01ltd reviews your answers or your Report before delivery. No consultant is assigned to your order.

3.3 The Report is a diagnostic of indicators only. It is not legal, regulatory, security, tax or other professional advice, and is subject to the Report Disclaimer, which forms part of these Terms.

3.4 The Service does not include any follow-up consultation, explanation of the Report, or remediation work. These are available as separate engagements under separate terms.

4. Price, payment and invoices

4.1 The price is the amount shown on our pricing page at the time of order, €490 excluding VAT at the date of these Terms. Prices are in euro.

4.2 A tax identification number is not required to order. Irish VAT is added to the price where your business is established in Ireland, or in another EU member state and you do not provide a valid VAT number. Where your business is established in another EU member state and you provide a valid VAT number, the reverse charge applies and you account for the VAT. No Irish VAT is charged to a business established outside the EU; you are responsible for any tax due in your own country on the purchase.

4.3 Payment is taken in full at the time of order through our payment provider, Stripe. We do not store your card details.

4.4 We issue a VAT invoice for each order by email.

4.5 Test voucher codes. We may give a business a voucher code, free of charge, so that it can test the Service. A test voucher code reduces the price of one order to nil: no payment is taken and no VAT is charged. It is for testing only, has no cash value, cannot be exchanged or transferred, can be used once, may carry an expiry date, and may be withdrawn by us before it is used. For an order placed with a test voucher code: (a) the contract is formed when you complete the checkout, and references in these Terms to payment or purchase are to that moment; (b) clause 8 does not apply and no refund is due, as nothing is paid; and (c) subject to clause 10.1, the price paid for the order is nil, so our total liability under clause 10.3 is nil. Clauses 2 and 12 apply to such an order as to any other.

5. Order and contract formation

5.1 The contract is formed when your payment is confirmed. We will send an order confirmation to the email address given at checkout, with a link to these Terms. You can save or print them from that page.

5.2 You can review and correct the details you enter at checkout before you confirm payment. The contract is concluded in English. We keep a record of the version of these Terms you accepted.

5.3 As you are not a consumer, you and we agree that Regulations 13 and 14 of the European Communities (Directive 2000/31/EC) Regulations 2003 (S.I. No. 68 of 2003) do not apply to the contract.

6. Your responsibilities

6.1 The Report relies entirely on your answers. You are responsible for ensuring that your answers are complete, accurate and given by a person with sufficient knowledge of your organisation. We do not verify your answers.

6.2 You must not enter special category personal data, criminal offence data, or personal data about identifiable individuals in free-text answers, beyond what is strictly necessary to describe your organisation’s use of AI tools.

6.3 The access links we email to you give access to your questionnaire, Report and Evidence File without a password. Anyone who holds a link can use it. Keep the links confidential and forward them only within your organisation. You are responsible for everyone to whom you or your personnel give a link. We are not liable for access to, or use of, your answers, Report or Evidence File by any person who obtained a link from you or your personnel, or because a link sent to you was not kept secure. Tell us promptly at support@01ltd.com if a link has been shared with someone who should not have it, and we will revoke it and issue a new one.

7. Access period and delivery

7.1 You may complete the questionnaire within 90 days of purchase. We can issue a new access link on request.

7.2 The Report is normally generated within minutes of submission. If generation or delivery fails, clause 8.4 applies.

7.3 You can view and download the Report and the Evidence File through your access link for 90 days after delivery. During that period we will issue a new link on request. After that period we are not obliged to make them available, so please keep your own copies. We retain your answers, the Report and the Evidence File after the access period as described in clause 13.3 and in our Privacy Policy.

8. Cancellation and refunds

8.1 You may cancel the order for a full refund by emailing support@01ltd.com within 14 days of purchase, unless you have already submitted the questionnaire. From day 15 the order cannot be cancelled or refunded, whether or not you have submitted the questionnaire. You may still complete the questionnaire until the end of the 90-day period in clause 7.1. If you do not submit it within that period, the Service is treated as fully performed and no refund is due.

8.2 Once you have submitted the questionnaire, the Report is generated automatically and the order cannot be cancelled or refunded, except under clause 8.4 or where required by law.

8.3 If a payment is reversed or disputed, we may suspend access to the Service and the Report until the matter is resolved.

8.4 If the Report is not generated, is not delivered, or is delivered incomplete or unreadable because of a fault in the Service, tell us at support@01ltd.com. We will first re-run the generation or re-deliver the Report. If we have not delivered a complete Report within 10 business days of your submission or, if later, of your notice to us, you may request a full refund. Re-running, re-delivery and that refund are your only remedies for a failure to generate or deliver the Report.

9. Intellectual property and licence

9.1 We own all intellectual property rights in the Service, including the questionnaire, methodology, scoring rules, text library, templates, corpus and the Report format.

9.2 You own your answers. You grant us a licence to use them to provide the Service, to keep records of it and to bring or defend legal claims. We never use your answers, your Report or your Evidence File to train artificial intelligence or machine learning models, and we do not permit anyone else to do so.

9.3 On payment, we grant you a non-exclusive, non-transferable, perpetual licence to use the Report and the Evidence File for your internal business purposes, including sharing them with your group companies, professional advisers, auditors, insurers and regulators, provided they are not modified in a way that misrepresents their content.

9.4 You must not resell, publish or distribute the Report or the Evidence File, in whole or in part, to any person other than those listed in clause 9.3. You must not state or imply that 01ltd certifies, endorses, approves or has audited your organisation, its AI systems or its compliance posture.

9.5 The Evidence File is provided as is. Its structure may change between versions of the Service.

9.6 You must not, and must not allow anyone else to: (a) reverse engineer, decompile or otherwise seek to derive the questionnaire logic, scoring rules, text library or methodology from the Service, the Report or the Evidence File; (b) analyse, test or benchmark the Service, the Report, the Evidence File or the scoring in order to build, improve or market a competing product or service, or publish the results of any such analysis; (c) submit answers that you know to be fictitious in order to probe how the Service responds; or (d) purchase or use the Service on behalf of, or for the benefit of, a business that offers or is developing a competing product or service. Nothing in this clause stops you from assessing the Report for your own internal purposes, or from exercising any right that cannot be excluded by law.

10. Liability

10.1 Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be limited or excluded by law.

10.2 Subject to clause 10.1, we are not liable, whether in contract, tort (including negligence), breach of statutory duty or otherwise, for any loss of profits, revenue, business, goodwill or anticipated savings, loss or corruption of data, regulatory fines or penalties, or any indirect or consequential loss.

10.3 Subject to clause 10.1, our total aggregate liability arising out of or in connection with these Terms, the Service, the Report and the Evidence File, whether in contract, tort (including negligence), breach of statutory duty or otherwise, is limited to the price paid or payable for the order giving rise to the claim.

10.4 We will operate the Service with reasonable skill and care. Subject to clause 10.1 and to that promise, and to the fullest extent permitted by law: (a) all other terms implied by statute, common law, custom or course of dealing, including the terms implied by section 39 of the Sale of Goods and Supply of Services Act 1980, are excluded; and (b) we give no warranty that the Report or the Evidence File is accurate, complete, current at any date, or fit for any particular purpose. The Report depends on your answers, which we do not verify, and on reference data that we update selectively (see section 3 of the Report Disclaimer).

10.5 We have no liability to any person other than you.

11. Suspension and termination

11.1 We may suspend or terminate access to the Service without liability if you breach these Terms, if payment is reversed, or if we are required to do so by law. Clauses 6, 8.3, 9, 10, 12, 13, 15 and 16 survive termination.

12. Sanctions

12.1 You confirm, at the date of your order and for as long as you have access to the Service, that: (a) neither you, nor any person who directly or indirectly owns 50% or more of you or otherwise controls you, nor any person on whose behalf or for whose benefit you are purchasing, is designated under sanctions imposed by the European Union, the United Nations, the United Kingdom or the United States; (b) you are not established in, and are not purchasing on behalf of or for the benefit of a person established in, Russia, Belarus or any other country or territory subject to comprehensive EU sanctions; and (c) you will not make the Report or the Evidence File available to any such person.

12.2 We may screen orders against sanctions lists, and we may delay issuing an access link or delivering the Report while we do so.

12.3 We may refuse, suspend or cancel any order where supplying the Service would or might breach sanctions law. We will refund the price only where we are lawfully able to do so. Where the law requires us to freeze a payment or report it to an authority, we will do so and will not be liable to you as a result.

12.4 You must tell us promptly if anything in clause 12.1 stops being true.

13. Confidentiality and data protection

13.1 We treat your answers, Report and Evidence File as confidential. We use them only to provide the Service, to keep records of it and to bring or defend legal claims. We disclose them only to service providers who need them for those purposes and are bound by confidentiality obligations, except as required by law. This clause does not apply to access obtained through a link that you or your personnel shared or did not keep secure (clause 6.3).

13.2 We process personal data as a controller in accordance with our Privacy Policy.

13.3 You agree that we may retain your answers, the Report and the Evidence File after delivery for as long as needed to provide the Service, to bring or defend legal claims during the limitation period that applies, and to meet our tax and record-keeping obligations.

14. Changes

14.1 We may update these Terms for future orders. The version you accepted at checkout applies to your order.

15. Governing law and jurisdiction

15.1 These Terms and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them or the Service are governed by the laws of Ireland.

15.2 The courts of Ireland have exclusive jurisdiction.

16. General

16.1 If any provision is found invalid or unenforceable, the rest of these Terms remain in effect.

16.2 A failure or delay in exercising a right is not a waiver of it.

16.3 You may not assign your rights under these Terms without our consent.

16.4 These Terms and the Report Disclaimer are the entire agreement between you and us about the Service. They replace all earlier statements, whether on our website, in marketing material or in correspondence. You confirm that, in placing your order, you have not relied on any statement, representation or promise that is not set out in these Terms or the Report Disclaimer, and you will have no remedy in respect of any such statement. Nothing in this clause limits liability for fraud or fraudulent misrepresentation.

16.5 We are not in breach of these Terms, and are not liable, for any failure or delay in performing our obligations that is caused by an event beyond our reasonable control. Such events include failure or interruption of hosting, payment, email or telecommunications services provided by third parties, cyber-attack, power failure, acts of government or regulators, and natural events. We will resume performance as soon as reasonably possible. If delivery of the Report is delayed for more than 30 days, you may cancel the order for a full refund, which is your only remedy for the delay.

16.6 Notices under these Terms must be in writing and in English. We will send notices to you at the email address given at checkout. You must send notices to us at legal@01ltd.com and, for any notice of a claim, also by post to our registered office. An email is treated as received at 9.00 am (Irish time) on the next business day after it was sent, unless the sender receives a delivery failure message. This clause does not apply to the service of court proceedings.

17. Contact

01AI LTD, Ground Floor, 71 Lower Baggot Street, Dublin, D02 P593, Ireland. Support: support@01ltd.com. Legal: legal@01ltd.com.